Join over 5,000 subscribers, and get weekly updates right to your inbox. They contacted me again for another project, which I started on January 6th.

Wir entschuldigen Being lied to at every stage of your training

The systems weren't working on their end. ", "This company is doing so many things wrong". Working Solutions was first mentioned on PissedConsumer on Feb 02, 2014 and since then this brand received 4 reviews. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. I didn’t mind the work, and the Working Solutions team was organized and responsive. So I just started with them and I have had to change my password 5 times now because everytime I try to log in it says log on failure. Home » Home Business » Call Center » Working Solutions Review: Start Your Home Call Center. What happened? Glassdoor will not work properly unless browser cookie support is enabled. Thank you for your review. Hard to change to a different program if you find yourself on a campaign you don't like or find uninteresting. Are you sure you want to replace it? Thank you so much for your review and feedback. Well everyone is entitled to their opinion. Misclassification as an independent contractor Review #894165 is a subjective opinion of poster. um uns darüber zu informieren. réseau internet.

They are constantly seeking new ways in which to assist the agent in developing his/her skills. You can unsubscribe from job alert emails any time. Can you earn a living at home in your PJ's chatting with customers online or on the phone? I applied to become an Agent with them back in September with this company. They monitor, direct and listen to all your phone calls, judge every word you say and if you don't make enough sales or talk fast enough they "end" your "contract" with no notice.

The agents were told to invoice for 94 hours of which I did.

My program was with a hospitality client. Since, this one system would be utilized to start and end calls, and to verify the Customers calling. I went to prep everyday on Webex, and did my homework. You will set your own working hours, but there is typically a minimum required – usually 20 hours a week during the client’s operating hours. Working Solutions poses as an Independent Contractor and they ask you to sign contracts. At Working Solutions, we support you with ongoing education, community support and the right resources to deliver exceptional customer experiences. Pissed Consumer © 2020 All worked for this company for 5 years. All agents are independent contractors, and you will receive details regarding your assignment before you sign the independent contractor agreement and begin training. We hebben verdachte activiteiten waargenomen op Glassdoor van iemand of iemand die uw internet Many past and current agents appreciate that the service allows them to maintain flexible working hours. I worked at Working Solutions for more than 3 years. Hope that helps!

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They are unorganized, unethical tax evaders. The systems weren't working on their end. Average of All Companies in this Industry (10,558), Browse Working Solutions Reviews by Job Title →, Bilingual (Spanish) - Customer Service Representative (Remote). Internet-Netzwerk angemeldet ist, festgestellt. I have been working at Working Solutions full-time. Needless to say I still haven't been able to get into Vyne. It is so appreciated since we are mostly a "word-of-mouth" company. Now I am out for personal expenses and loss of time spent in training which technically should have paid for. I was offered a project back in October and I spent money to prepare for this project. Do you want to start a blog? I learned that they have jobs that don’t require a hardwired phone connection. I didn't mind the contract ending because I knew with the constant system errors and the lack of knowledge to resolve any issues that the client would soon pull the plug on the project anyway. Since, this one system would be utilized to start and end calls, and to verify the Customers calling. 14K likes.

However, their systems and codes were not working. Working Solutions has gone out of its' way to keep our current agents actively working on programs even when some clients have changed their needs. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The management team at this company are awesome, always available to agents and willing to help in anyway that they can, and they make the contractors feel like part of the family; the appreciate their agents, treat everyone equally and make it truly a joy logging on to work. Pardonnez-nous pour l’inconvénient. I went to prep everyday on Webex, and did my homework. Not receiving adequate training to perform your assignment My own Working Solutions review is favorable. We really appreciate you sharing that with the rest of the community. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": true }, Democratic Republic of Congo - All Cities, Current Contractor - Work At Home Telephone Customer Service Representative, Current Employee - Work At Home Telephone Customer Service Representative, Work At Home Telephone Customer Service Representative, Former Contractor - Work At Home Telephone Customer Service Representative, Current Contractor - Work At Home, Agent-on-Demand. You’ll earn $100 for every agent that meets all requirements. I love what I do and enjoy all of my co-workers. I am going to report them to the BBB and other sources this week. Working Solutions hires nationwide. My trainer informed me that if I didn't take calls by a certain time, I wouldn't be able to continue with the project, and because I was wireless. We are currently asking agents to consider some other programs that have extensive needs and would be good to supplement their income. Well those are some strong statements and I am sorry that you feel this way. It would be a few of them and a lot of us and they get to your questions. 8 Questions You Should Absolutely Ask An Interviewer, Work At Home Telephone Customer Service Representative. 28 Working Solutions reviews. I don't have means to keep spending for this company.

You will not get a second chance to pass, so make sure you have time to focus without interruptions before you begin. Glassdoor has 642 Working Solutions reviews submitted anonymously by Working Solutions employees. But they told me once I get another project and start prep I would be paid for it. Flexible schedule, good education, easy to work with. These are really good stats! All in all, Working Solutions is a great place to find employment. As an independent contractor I acted my part, paid for space, equipment, services and more to do business. I also didn't know I had to be wired. I love the fact that my commute to work is literally five minutes. If the agent puts in direct deposit right away then the next paycheck is paid electronically. I had one prep meeting in which I and the other agents were informed we would get paid for by the trainer. Great. Responsible for IT issues that can't be fixed via remote service. I have worked for a few WAH companies and this is by far the best one that I've contracted with. Rights Reserved, You Are About to Contact The overall rating of the company is 1.0 and consumers are mostly dissatisfied. If you wish that your prior post be removed, submit a notarized letter.
A free inside look at company reviews and salaries posted anonymously by employees. Working Solutions is a consultative business process outsourcer providing customer service, sales, support, and flexible business continuity. When you submit your application, Working Solutions includes a scan of your computer to ensure that it meets certain technical requirements, so apply from the computer that you will use for work. Review #703826 is a subjective opinion of poster. Having worked in the WAH industry for quite a while, I never felt like I was important to my employers but.....Working Solutions changed that! I only left Working Solutions due to a personal issue that I knew would require a lot of my time. Help ons de veiligheid van Glassdoor te verzekeren, door te bevestigen dat u The agents were told to invoice for 94 hours of which I did. Working Solutions - 19111 North Dallas Parkway, Dallas, TX 75287 - Rated 4.4 based on 26 Reviews "I absolutely love it!

I love it and have recommended friends! We have been receiving some suspicious activity from you or someone sharing your From across the U.S. and Canada, our workforce of sales, service and tech-support experts elevate customer care and improve business results. que vous êtes une vraie personne. You may be required to pass a background check, including social security number verification and a criminal history check. This is the employer's chance to tell you why you should work for them. daadwerkelijk een persoon bent.
And, thank you for what you do to support our clients and their customers! As long as you have general customer service or sales experience, you will likely find a position that interests you.

Your response will be removed from the review – this cannot be undone. Research Working Solutions with over reviews from real employees. What can we help you with? training pay that you are lucky to ever see (if you do it amounts to about $6.00 an hour Since... – More.

I learned that they have jobs that don’t require a hardwired phone connection. e-mail ons: When I contacted I got attitude. We have many agents that have picked up more than one program because it more closely aligns with their interests. I want to file a complaint against this company. I asked my trainer today, if I could invoice for the hours that I completed with them and she said I couldn't because I have to complete 172 hours for project. I worked at Working Solutions part-time for less than a year, Micromanagers, Non-Inclusive atmosphere, Overworked, Low Pay, I worked at Working Solutions part-time for more than 5 years. We are processing your message. They CANNOT get away with this. This is not a negative but so many people believe they are disciplined to work from home but are not. I explained to them I did not quit , YOU, Working Solutions terminated my contract, therefore I was not in violation, and am owed for the hours I worked. You only need to apply once to be considered for all open programs, so don’t give up if you don’t hear from them right away. However, part of your hour shift is guarantee, a flat dollar amount, if no phone calls are received. These are really good stats! We appreciate it! The last so called contract I got, required me to attend x amount of training hours for which I would not receive payment for unless I worked 50 hrs.

I worked my butt of doing their assignments which I scored 100s on and going to prep everyday.

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